Simple Signature
Simple Signature troubleshooting
Every Simple Signature fix in one place. Search, or pick a problem below.
Error messages
Find the text you see in Salesforce.
- Site Configuration not done.Please ask Admin to Authorize.
- Authorization Required
- Insufficient Privileges
- "No such column" error on the Signature object
Other problems
- Authorize does not work
- Authorize fails with an invalid client ID error
- The signer signed, but no PDF comes
- The signer gets no email
- The form shows an error when it opens
- No Sign button on the record
- The form shows the title Salesforce.com, Inc. Release Form
- The form ignores your experience
- Import of experiences fails
- You skipped the third-party access at install
- Contacts named contactsamplesign@gmail.com appear after Send Signature Request
- Signatures stop working after an update: your field has the same name as a new Simple Signature field
- The signed PDF shows the countersignature of the user who authorized the site
Simple Signature implementation guide · Change log · Other apps
Support
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